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How do I “unmerge” trips?

If you accidentally merged the wrong trips together, you currently need to send an email to support@mileage-ace.com with the following information:

  • The name of the tracker in your account that logged the trips
  • The time and date of the trip that you merged (i.e.:  May 5th at 3:23pm).


We are currently working on tools to allow device owners to unmerge trips themselves, but at the time of this writing that tool is not publicly available.

Updated on February 14, 2017

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